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Guarantee
Our guarantee means that your gift of flowers will be fresh, designed attractively and be delivered on time.  If you are not completely satisfied, contact us immediately so we can take the appropriate action.


Return Policy
If a problem should arise with an arrangement, gift basket or gift designed and delivered by Just Add Water Florist, we will exchange it or discuss other options to ensure that you are 100% satisfied. All claims should be made within 24 hours of delivery.


Customer Privacy
Information provided by customers, such as names, addresses, telephone numbers, e-mail addresses, and credit card information is never sold, published, or shared.


Credit Cards
Charge your online purchases with Visa, MasterCard, American Express, Discover or Diner's Club. Prices for each item are displayed in U.S. dollars. The price noted for each item does not include Michigan sales tax, delivery charges or wire service charges.


Substitutions
Just Add Water Florist will make every effort to fill all orders as close in appearance as possible to the arrangements pictured on this website. Substitutions may be necessary in some cases due to the season or availability of certain flowers. Just Add Water will only substitute with the highest quality flower having the same look, feel and value as the blossoms we are replacing.


Same Day Delivery
Same day delivery is possible in most areas during non-holiday periods if the order is placed by 1PM, Monday through Saturday, in the time zone of the recipient. We will notify you if delivery is not possible as requested. No delivery on Sunday.


Timed Deliveries
If the order is placed 24 hours in advance, we would be happy to honor requests for timed deliveries. (Before or after a certain hour) Due to the volume of orders, we are unable to accept timed deliveries during the two days prior to and including the major floral holidays: Valentine's Day, Easter, Mother's Day, Sweetest Day, Thanksgiving and Christmas.


Normal Business Hours
Monday-Friday - 9:30 am - 6:00 pm
Saturday - 9:00 am - 4:00 pm
Sunday - closed